“Being able to walk to the bathroom on your own, for example, helps alleviate a lot of frustration for patients,” says Leonard. “Plus, moving around can help with pain control.”
While the mobility protocol has been in play at CDH for seven years, it wasn’t being used to its full capacity. It required a doctor’s order and a literal click of a box in Epic to initiate. Enter Project One. In the process of adapting the mobility protocol system-wide, the clinical collaborative charged with this task determined that the majority of physicians supported early ambulation but didn’t always think to order it.
“So we rebuilt the order in Epic and made it the default,” explains Leonard, who worked with the Project One team. “Now physicians must deselect the mobility protocol if they think it’s not appropriate for their patient. With this change, we’re getting back to the basics of good care.”
On the surface, Project One may seem like a project for IT professionals, but it has always been about much more than tech. Now less than a year away from completion, the process of coming together under one electronic platform is engendering one cohesive culture of quality and excellence at Northwestern Medicine.
“Project One is not just about the record,” Alam says. “It’s really an unprecedented effort to standardize quality procedures and protocols so that any patient who walks into any one of our institutions can expect the same caliber of care.”